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FAQ

Is GetPCT.com Legit?

We are a website specializing in Pharmaceutical grade Indian Generics by BuyDeus.com

Our Email address is [email protected] but you can verify our legitimacy by writing to BuyDeus at [email protected]

Are Discounts And Wholesale Prices Available?

Please monitor our site closely from time to time for special offers.

What Payment Methods Do You Accept?

Currently, we accept Bitcoin (BTC) and other leading cryptocurrencies, SEPA bank transfers, Credit cards,  Transferwise, and more.

Where Do You Ship From?

We ship worldwide from our Indian warehouse, and to UK only from the UK warehouse (soon to be extended to the rest of europe).

What are Your Shipping Fees?

Our shipping fees are 20.99 EUR worldwide from India and 16 EUR from UK to UK only currently.

Delivery Conditions

We ship all packages by default in a neutral cardboard box. Tracking is also provided.

How soon Do you Ship After Payment?

Usually, We ship within 2-4 workdays from India and 1-2 days from UK.

How Long Until I Receive My Package And Is Tracking Available?

Tracking is provided with every sent package. Delivery depends upon the geographical location.

Delivery worldwide is around 21-31 days or 3-4 weeks from the moment we shipped your parcel from our Indian warehouse and  3-4 days from our UK warehouse to UK.

Please allow small delays to though the COVID-19 pandemic.

My address was wrong/my post office made a mistake/ my Parcel is being returned to you

All returning packages are deemed as LOST. Due to the nature of our business, it is not possible to receive parcels back.

If the cause is found to be our fault by sending it to the wrong address, we will reship free of charge. On the other hand, if the customer has used the wrong address or did not track the package in time, or had issues with their local post office,  we will reship upon payment of 60% of the total order value.

** Reshipping can occur only for those items you have originally paid for.

What Is Your Reshipping Policy In Case Of Damage/loss/confiscation?

If the product is seized missing or damaged, you will be asked to provide sufficient evidence. Do not throw away the parcel/s received from us, nor the letter you received from customs and the letter containing it in case of a seizure. Upon confirming your evidence we will reship once, free of charge.

we can reship lost packages that didn’t arrive to their destination minimum 45 days from the initial shipment.

** Reshipping can occur only for those items you have originally paid for.

Which countries you do not ship to?

  • India
  • Pakistan
  • Afghanistan and countries where couriers is not available.